Field service
Know where the work is. Know who is doing it. Know what happened.
Meet FieldOps—the operating system for service businesses managing technicians, customers, recurring work, materials and proof from the field.
FieldOps command centreLive dispatchAll systems synced
In progress 27Completed 34
#100108 · COMPLETED308B Canberra LinkAzantz · View job →
09:42 · Job #100108Technician arrived on site10:06 · Report syncPhotos and service evidence receivedLive
“I know the jobs. I cannot see the day.”
“The report exists somewhere in WhatsApp.”
“Only one person knows what is actually happening.”
One operational thread
From first request to a completed service record.
- 01Request
- 02Plan
- 03Schedule
- 04Dispatch
- 05On-site
- 06Report
- 07Bill
TODAY12 Aug · Wednesday
8 technicians27 jobs3 urgent
08:0010:0012:0014:0016:00
AKArun K.#100108 · AnticimexCanberra · On-site#100116Inspection
JLJia L.#100121 · UrgentWoodlands · 10:30#100127Recurring visit
RSRavi S.#100119Service · Completed#100130Tampines
01 / FieldOps
Schedule with the whole day visible
Generate and review schedules, see technician availability, handle recurring service work and keep the calendar connected to each job.
‹
JOB #100108308B Canberra Link
••• ON SITE 09:42
CUSTOMERAnticimex service visitRecurring pest-control plan
✓
Site inspectionCompleted · 2 photos
✓Treatment appliedGel bait · 3 units
3Customer sign-offReady to complete
A3112 min
JOB PROGRESS3 of 4 steps complete
📷Photos4 attached▦Materials3 issued✎NotesVoice + text
Synced · Offline-ready
02 / FieldOps
Give technicians the complete job
The mobile workflow brings customer details, services, materials, photos, feedback and completion actions together—with an offline queue for weak connections.
BEFOREKitchen inspection
AFTERTreatment complete
SERVICE REPORTSR-100108
READYAnticimex · 308B Canberra LinkGeneral pest-control service
- ✓Work completedInspection and treatment recorded
- ✓Materials traceable3 issued · batch references saved
- ✓Customer acknowledgedSigned by M. Tan · 10:31
03 / FieldOps
Turn field evidence into the record
Photos, service details and job completion data flow into service reports instead of being reconstructed at the end of the day.
OPEN LEADS14+3 this weekJOBS TODAY2721 completedSTOCK ALERTS2Reorder ready
01LeadAcme Facilities
→02QuoteQT-24081 · Approved
→03Work orderWO-1084 · Active
→04Job#100138 · Scheduled
MATERIAL ISSUANCE / JOB #100138Stock follows the work
Gel bait6 unitsMonitoring trap12 unitsPPE kit2 units04 / FieldOps
Connect sales, operations and stock
Leads, quotes, customers, work orders, jobs, issuance requests, inventory and billing remain part of one operational history.
Today's route4 jobs
1#100108On site09:42
2#100121Woodlands11:30
Offline ready · synced
FieldOps mobile
Every job, in the technician's pocket.
Open assigned work, check in with GPS, capture before-and-after photos, record materials, collect signatures and keep working when the connection is weak.
Offline-firstGPS check-in10 languages
An active FieldOps account is required.
WhatsApp meets the live schedule
A customer sends a message. FieldOps turns it into an operational change.
AI and RAG find the correct job, check the schedule and route, and present a grounded action for confirmation. The job, technician alert, in-app conversation and customer reply stay connected.
AI
FieldOps AssistantRAG · grounded in your operational data
LIVECan job #100108 move to 4:00 PM today?
Job foundTechnician availableRoute checked
CHANGE READYReschedule #100108 to 4:00 PM
Azantz is available and the updated visit fits the current route.
W
GAG NexusWhatsApp automation
TODAY
Can you move service job #100108 to 4 PM?
Yes—job #100108 is now rescheduled to 4:00 PM today. Your technician has been notified.
FIELDOPS UPDATEDJob #100108 · 4:00 PMAzantz · 308B Canberra LinkTechnician notified ✓
Action completed in the appConfirmation delivered in WhatsApp
Built around the operation
Different work. The same need for control.
SG
Proof from Singapore
Field operations at real service volume.
A Singapore pest-control operator needed scheduling, technician execution and service reporting to work as one system. FieldOps connects the office with the mobile job, preserves service evidence and supports high-volume report generation without rebuilding the day from messages and paper.
One deployment, everyone on it.
Unlimited users. No per-seat pricing, ever. You pay for hosting and for the implementation, integration and ongoing work—not for every technician you add.
Start with your workflow